There’s a little golf store near my house. I’ve now tried three times to patronize them, but each time I’ve been thwarted. The first time I tried to visit them, was on a Monday. When I got there, I discovered that they were closed on both Sunday and Monday. Strike 1. The second time, I went on a Wednesday. They closed at 6:00PM. Who closes that early any more? Strike 2. Today, I tried again. I got there at 12:30, only to find a hand-written sign taped to the glass: Bank + Lunch. Back 1:45 – 2:30.
I guess I’ll just have to keep schlepping over to the PGA Tour Superstore for my golfing needs.
The lesson here is this: if you have a business you need to be open when your customers try to visit. I don’t care how good the store is, I’m not going to try a 4th time to visit them.