Netflix Is Keeping Profiles

A couple of week ago, Netflix announced that they were dropping the feature called “profiles.” With profiles, you could setup separate sub-accounts for other family members, and assign some number of DVD’s to each profile. We’re on the four-at-a-time plan, and I setup a profile for my son Thomas, with one DVD assigned to it. This means that he has his own queue with stuff he wants to watch, and his stuff isn’t mixed in with mine. It worked beautifully.

And then about two weeks ago, Netflix announced that they were killing the feature in order to make the service “better” for everyone, or some such crap. I complained to them. Apparently lots of other people did, too, because about 10 minutes ago I received an email from Netflix that made me very happy.

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It’s really nice when companies actually listen to their customers.

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